Direto calibration

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto calibration

Postby Elite Admin S » Wed Oct 13, 2021 12:07 pm

Hi David

Please contact our customer care:
https://support.elite-it.com/en/ticket

Specify the trainer model and the serial number.

Regards

fg_ol2008
Posts: 1
Joined: Mon Oct 25, 2021 1:48 pm

Re: Direto calibration

Postby fg_ol2008 » Mon Oct 25, 2021 1:55 pm

Hey you guys.

I need some real help with my offset Number. It’s says 6545 but after the calibration it was 6537. So I need to tighten the belt. But I don’t know how. The watts on Zwift are always different to my Garmin vector. It’s annoying. Can somebody help?

Best regards

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto calibration

Postby Elite Admin S » Tue Oct 26, 2021 12:18 pm

Hi

Contact our customer care and we will give you specific instructions

https://support.elite-it.com/en/ticket

crosby.neil120
Posts: 1
Joined: Sun Mar 05, 2023 12:01 pm

Re: Direto calibration

Postby crosby.neil120 » Sun Mar 05, 2023 12:03 pm

hi ive been using my trainer for over a year,but recently having problems cant turn the peddles to calabrate

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto calibration

Postby Elite Admin S » Wed Mar 08, 2023 8:44 am

Hi Crosby

Do you mean that the resistance is always high?
If it is so, there may be different causes.

One of the possible causes is that some dirt is blocking the motor.
In this case, this procedure can help:
https://elitesrl.zendesk.com/hc/en-us/a ... ew-thread-

If this is not enough, the problem may be on the electronic circuit board or the motor screw.
In this case, it's necessary to contact the support:
https://support.elite-it.com/en/ticket

Regards


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