Direto Groaning sound

[Bike Racer Joe]

Hi. I have an Elite Direto, and have had it for about 7 months or so. Everything has worked really great on it , but all of a sudden it started making a weird groaning noise that gets louder as you lay down more power. The resistance doesn't seem to be effected, but I have stopped using it in favor of riding outside temporarily just in case riding it is causing more damage. Any ideas what that might be?

[Elite Admin S]

Please contact the customer care at myetraining@elite-it.com.
Add also a video in which we can hear the noise

Regards

[Bike Racer Joe]

Will do. Thanks!