After a few weeks break, the trainer is very noisy

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joerg.boyde
Posts: 2
Joined: Sun Jan 13, 2019 11:10 am

After a few weeks break, the trainer is very noisy

Postby joerg.boyde » Thu Jun 04, 2020 8:03 pm

Hi,

After a break from some weeks (the weather was so good ;-), I used today my trainer again, and it was very noisy in comparasion to my last use (more twice as loud as before)
Whats wrong, and what can I do ?
I think a have 2 Years Garanty on the device ?

Thanks for your help.

Best Regards

Joerg

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Elite Admin S
Posts: 1846
Joined: Tue Nov 08, 2016 10:18 am

Re: After a few weeks break, the trainer is very noisy

Postby Elite Admin S » Fri Jun 05, 2020 7:39 am

Hi

It's necessary to hear the noise to understand better the situation.
Please contact the customer care at myetraining@elite-it.com and add a video in which is possible to hear the noise.
The guys there will tell you what to do.

About warranty, it depends on the countries. In Europe warranty lasts 2 years.

Regards


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