Calibration number way off

[steven.baetens]

I have my Direto smarttrainer for about a year now. Everything seems to be running fine but for the first time I compared the number on the bottom of the trainer to the number given after the calibration.

Number on the bottom: 3168

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Calibration number: 6137

Why is there such a big difference?

I read that everyone's Direto was around 6k and as long as you were within a few points of difference while calibrating everything was a-ok. Is this accurate?

[steven.baetens]

Still no reply on this?

[Elite Admin S]

Hi Steven

It must be an error. Probably the correct value is 6138.
Please tell me the serial number of your Direto and I'll confirm it.
Regards