Elite Direto Resistance Not Working

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mten44
Posts: 3
Joined: Fri Aug 16, 2019 5:34 am

Elite Direto Resistance Not Working

Postby mten44 » Fri Aug 16, 2019 5:35 am

I have an Elite Direto that is a little over a year old. The magnetic resistance seems to have stopped working. In ERG mode I have to shift to the smallest cog in the cassette (mid compact crank on the 12 tooth cog) at a relatively high cadence in order to generate modest power. In level mode I have increased the level to its maximum setting, however it makes no difference and I am left to shift to the smallest cog in the cassette at a high cadence to generate moderate power.

Anyone else encounter this issue and if so, any suggestions on how to fix it?

mten44
Posts: 3
Joined: Fri Aug 16, 2019 5:34 am

Re: Elite Direto Resistance Not Working

Postby mten44 » Fri Aug 16, 2019 5:07 pm

Update on this topic - messaged Elite customer support and relatively quickly they were able to diagnose the problem: motherboard. Sending me a new motherboard for installation. Hopefully this fixes the issue and I'm back to maximum suffering shortly.

snoack321
Posts: 8
Joined: Thu Dec 05, 2019 3:58 am

Re: Elite Direto Resistance Not Working

Postby snoack321 » Sun Dec 15, 2019 1:24 am

Which email address did you use because I have same issue and believe I need new motherboard as well to fix no resistance issue.

TIA Scott

magnus
Posts: 1
Joined: Fri Dec 27, 2019 1:26 pm

Re: Elite Direto Resistance Not Working

Postby magnus » Fri Dec 27, 2019 1:38 pm

Lets see, I used general form function on Elite web page. Asking what to do, no resistance on my trainer what so ever. :oops:
New motherboard sound very not easy to fix...
Lets hope for a total replacement instead.


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