Erg mode not working.

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stevejohns.323
Posts: 2
Joined: Sun Oct 28, 2018 2:42 am

Erg mode not working.

Postby stevejohns.323 » Fri Nov 02, 2018 4:02 am

Have had my trainer since February 2018. Used it briefly for a few months and start using it again a few weeks ago.
Last week when I was using TrainerRoad and erg mode it would not give any resistance. I tried unplugging the unit and plugging it back in. I do not hear any sound coming from the motor as it typically does. I can still use the trainer but have to change gears manually. I did send an email into Elite but have not received a reply any help would be appreciated

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Elite Admin S
Posts: 1846
Joined: Tue Nov 08, 2016 10:18 am

Re: Erg mode not working.

Postby Elite Admin S » Wed Nov 14, 2018 2:47 pm

Seems a problem on the electronic board.
Please contact our customer care at myetraining@elite-it.com

Regards

conanlane
Posts: 2
Joined: Fri Jan 25, 2019 4:09 pm

Re: Erg mode not working.

Postby conanlane » Fri Jan 25, 2019 4:10 pm

Did they ever help you? I have the exact same issue but support is refusing to respond to me.

conanlane
Posts: 2
Joined: Fri Jan 25, 2019 4:09 pm

Re: Erg mode not working.

Postby conanlane » Fri Jan 25, 2019 4:11 pm

Did you ever get this working? I have the same issue but support is not responding to me.


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