Direto is not working

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zgolacs
Posts: 1
Joined: Fri Oct 19, 2018 7:35 pm

Direto is not working

Postby zgolacs » Fri Oct 19, 2018 8:06 pm

Hi,
I have a problem with my Direto. So far, it worked perfectly, but from 1 month back I experience an issue with my trainer. After 3-4 minutes of using it stops working and doesn't show any effort (no watt, no cadance), but only give a continuous sound from trainer. I tried it with Zwift and with my E-trainer. I tried on desktop PC with ANT+ sensor, and on Ipad pro through bluetooth. None of them worked after 3-4 minutes. Please help me! Thanks! Zoltán

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Elite Admin S
Posts: 1351
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto is not working

Postby Elite Admin S » Thu Nov 08, 2018 1:10 pm

Hi Zoltàn

This is quite a strange behavior.
It is necessary to investigate further, please contact our customer care at myetraining@elite-it.com


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