Export to Strava/TCX export

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callum.girdwood
Posts: 1
Joined: Sun Jan 07, 2018 6:09 pm

Export to Strava/TCX export

Postby callum.girdwood » Sun Jan 07, 2018 6:37 pm

Hi

Have just completed a myrealvideo workout and tried to export it to Strava, initially via the direct export, and then by uploading the TCX. When I did so both ways I ended up with strange data. Distance was correct, but time showed as 8mins as opposed to the 34mins it actually took me. The speed data was also incorrect showing an average of 80+kmph and max of 100kmph. Clearly something not working right. Tried uploading the TCX to mapmyride as well to verify if it was a Strava issue however got the same result.

Previous exports to Strava have worked fine so not quite sure whats going on with this time.

Checked the CSV file and the data appears to be correct.

Ta

Callum

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Elite Admin S
Posts: 813
Joined: Tue Nov 08, 2016 10:18 am

Re: Export to Strava/TCX export

Postby Elite Admin S » Fri Jan 26, 2018 10:53 am

Hi

Please contact the customer care at real@elite-it.com adding the tcx file, so we can check it

Regards

luthier1964
Posts: 2
Joined: Sun Feb 11, 2018 1:51 pm

Re: Export to Strava/TCX export

Postby luthier1964 » Sun Feb 11, 2018 1:54 pm

I had the exact same issue yesterday, actual time riding was just under 2 hours of climbing at around 10 km/hr. Strava has the correct distance at 19km, but completion in 33:19 and an average speed of 34.3 km/hr (up the Col du Tourmalet , thats got to be a new TdF record).

luthier1964
Posts: 2
Joined: Sun Feb 11, 2018 1:51 pm

Re: Export to Strava/TCX export

Postby luthier1964 » Sun Feb 11, 2018 7:05 pm

2nd time this has happened. Actual bike time 1:30:32, average speed 12.83km/hr, 19.33 km. Strava info; 26:50, avg speed 43.2 km/hr, 19.3 km


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