Error occurred during coupon activation

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stephen.harland
Posts: 1
Joined: Sat Dec 23, 2017 8:59 pm

Error occurred during coupon activation

Postby stephen.harland » Sat Dec 23, 2017 9:04 pm

Hi, I just bought an Novo Elite Smart trainer from Halfords which came with 12 months free my E-training. I registered and entered all the details, but I get the message "Error occurred during coupon activation" so I can't access the software :-( please help.

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Elite Admin S
Posts: 1014
Joined: Tue Nov 08, 2016 10:18 am

Re: Error occurred during coupon activation

Postby Elite Admin S » Thu Jan 25, 2018 10:51 am

Hi Stephen

Please contact the customer care and specify the email account you use in the app. Also add a photo of the coupon code.

Regards


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