MyETraining

A virtual coach compatible with all Elite hometrainers

Moderators: Elite Admin M, Elite Admin S

ferenc.regos.rf
Posts: 1
Joined: Tue Feb 21, 2023 7:07 pm

MyETraining

Postby ferenc.regos.rf » Tue Feb 21, 2023 7:10 pm

In the evening hours, MyEtraning software is very slow or not available at all. Has anyone else experienced something similar? It seems to be something wrong with the elite server...

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: MyETraining

Postby Elite Admin S » Thu Feb 23, 2023 9:22 am

Hi

Usually, you can have some lag in these occasions:
- when you do the initial configuration (the app must read several data from the trainer, so it's necessary)
- when you start a training (this happens if the device is struggling to connect to the trainer)
- when you download a video (this depends on the connection you have at home and also on the time)

That's why I am quite sure that our server is not the cause of the problem.


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