TCX Export file is not correct.

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Joined: Mon Nov 13, 2017 7:04 am

TCX Export file is not correct.

Postby Hunter.6511 » Mon Nov 13, 2017 7:30 am

I recorded a MyRealVideo session with the Windows version of My E-Training, and exported the tcx file.

At first, I tried to upload the session to Strava, this failed.
I then proceeded with exporting the session to a TCX file, and uploaded this to Strava, which worked but noticed that the Time was halved and the track information was not there. looking at the TCX file I noticed following errors:

- No GPS position is recorded
- No Elevation data is recorded.
- The timestamps are incorrect, multiple entries for the same timestamp, which explains the incorrect time (halved) recorded for strava.

please fix this asap, or provide me with a workaround, so that I can use the Windows app, and upload correct data to Strava...

Thanks and kind regards,

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Elite Admin S
Posts: 813
Joined: Tue Nov 08, 2016 10:18 am

Re: TCX Export file is not correct.

Postby Elite Admin S » Thu Nov 23, 2017 11:30 am

I confirm you that the export function only export the training data (not elevation and GPS)
Anyway I'll forward your request to the development team.


Posts: 1
Joined: Wed Jan 17, 2018 3:11 pm

Re: TCX Export file is not correct.

Postby czaczasave » Wed Jan 17, 2018 3:19 pm

Posts: 1
Joined: Tue Feb 13, 2018 10:06 am

Re: TCX Export file is not correct.

Postby janvankalmthout » Tue Feb 13, 2018 10:14 am

I have the same problem.
The session time is half the time when exporting to Strava.
Is there a fix available?

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