Application problem

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w.wojciechowski
Posts: 2
Joined: Wed Jan 26, 2022 9:22 am

Application problem

Postby w.wojciechowski » Tue Feb 01, 2022 9:18 am

I am using the Elite Direto X trainer and using the myETraining app
(paid version). I haven't been for a while
upload / import routes with kml extension. Uninstalling,
updating the application did not do anything, I still get the message:
"the application tried to access sensitive information on yours
Google account. To be sure your account is safe
we blocked this trial. "On the non-paid version
that is, some 2 years ago, we managed to import maps without any problems. On
google email account has no blocking alert
trying to connect. Creating a new gmail account is also fine
change. Besides the problem the application is working properly. I use an android smartphone.
What's the solution to this problem?

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Application problem

Postby Elite Admin S » Tue Feb 01, 2022 1:29 pm

Hi

It's due to a change in Drive management made by google.
We are working on a solution

Regards

w.wojciechowski
Posts: 2
Joined: Wed Jan 26, 2022 9:22 am

Re: Application problem

Postby w.wojciechowski » Wed Feb 02, 2022 9:06 am

Thank you for your answer. When do you anticipate solving the problem?

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Application problem

Postby Elite Admin S » Wed Feb 02, 2022 10:32 am

I don't have a release date yet, sorry.

frode.sten
Posts: 1
Joined: Fri Feb 11, 2022 9:04 am

Re: Application problem

Postby frode.sten » Fri Feb 11, 2022 9:07 am

Hi,

I'm also waiting for this solution. How is the correction announced? Is it a release note or just try when there is a new release out?

Thanks

verdelli.christian
Posts: 1
Joined: Mon Apr 04, 2022 2:07 pm

Re: Application problem

Postby verdelli.christian » Mon Apr 04, 2022 2:07 pm

Same problem here ! Any update ?

Why don't allow local files upload rather then Google drive ?

Thank you.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Application problem

Postby Elite Admin S » Tue Apr 05, 2022 11:23 am

Hi

I confirm you that we have a fix!
The issue will be solved with the new update of my e-training that soon will be released.

Regards

william.davey8
Posts: 17
Joined: Mon Jan 10, 2022 4:09 pm

Re: Application problem

Postby william.davey8 » Tue Apr 05, 2022 6:57 pm

Although the problems I reported were different, this message string looks familiar.

Bugs in the software acknowledged, fixes promised, and always the update will be released "soon". That was back in January, and still no update has been released.

Personally I suspect the Elite IT department is over committed and understaffed. A recent video issued by GCN of a visit to Elite's offices showed an IT department comprising four employees. This suggests to me that developing and fixing software does not have a very high priority at Elite.


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