Realaxiom compatibility with My e-training?

A virtual coach compatible with all Elite hometrainers

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elite370
Posts: 3
Joined: Fri Dec 20, 2019 1:37 pm

Realaxiom compatibility with My e-training?

Postby elite370 » Wed Dec 08, 2021 7:38 pm

According to Elite Knowledge Base, the REAL software is discontinued. (https://elitesrl.zendesk.com/hc/en-us/a ... L-Software)

I have installed the myEtraining software (version 1.16.2). But I'm not able to connect my Realaxiom ANT+ trainer (S/N:00289) to the software.

Is that software supposed to work with all old trainers? Is there support available?

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Realaxiom compatibility with My e-training?

Postby Elite Admin S » Fri Dec 10, 2021 11:59 am

Hi

I confirm you that old trainers are supported.
Please contact the support:
https://support.elite-it.com/en/ticket

Regards

elite370
Posts: 3
Joined: Fri Dec 20, 2019 1:37 pm

Re: Realaxiom compatibility with My e-training?

Postby elite370 » Tue Dec 14, 2021 10:27 pm

Thank you - I opened a ticket.


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