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Cannot register my serial number
Posted: Sat Nov 27, 2021 10:14 am
by s.c.larky
Hi - I am trying to register my serial number after setting up my elite direto and it is not recognising the serial number
I am entering the the letters and 6 numbers but it says invalid - I tried the numbers only and same
Any ideas please
Re: Cannot register my serial number
Posted: Sat Nov 27, 2021 10:15 am
by s.c.larky
When I scan the QR code it goes to FXPro which seems weird
Re: Cannot register my serial number
Posted: Mon Nov 29, 2021 11:42 am
by Elite Admin S
Hi
You have to contact our support team:
https://support.elite-it.com/en/ticketRemember to specify your account and the trainer serial number
Regards
Re: Cannot register my serial number
Posted: Fri Dec 17, 2021 8:37 pm
by ergohr
s.c.larky wrote:When I scan the QR code it goes to FXPro which seems weird
I have buy Direto XR-T and supposed to have "12-month free subscription to My E-Training software & app" but cannot find how to enter it.
If I scan QR code have some falt message.
Zvonimir
Re: Cannot register my serial number
Posted: Mon Dec 20, 2021 12:31 pm
by Elite Admin S