Wrong archive total km or duration

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Jinesh
Posts: 18
Joined: Fri Dec 04, 2020 11:34 pm

Wrong archive total km or duration

Postby Jinesh » Sun Oct 24, 2021 11:51 pm

Hi,

In my etraining mobile app, the total number of km or the total duration is always wrong if I am offline (no internet connection): the values could even decrease between two sessions https://snaptube.cam/
As soon as I am connected to the internet the value is the correct one but get wrong again if I shut-off the internet connection.

Is it a known bug?
How can I get rid of it?

Thanks for your support
Last edited by Jinesh on Tue Nov 30, 2021 3:27 pm, edited 1 time in total.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Wrong archive total km or duration

Postby Elite Admin S » Tue Oct 26, 2021 12:09 pm

Hi

We had some cases like yours and it is due to an error in the database.
Contact our customer care specifying your my e-training account:
https://support.elite-it.com/en/ticket

the guys there will correct it


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