Official Forum

Hi,

In my etraining mobile app, the total number of km or the total duration is always wrong if I am offline (no internet connection): the values could even decrease between two sessions https://snaptube.cam/
As soon as I am connected to the internet the value is the correct one but get wrong again if I shut-off the internet connection.

Is it a known bug?
How can I get rid of it?

Thanks for your support

Hi

We had some cases like yours and it is due to an error in the database.
Contact our customer care specifying your my e-training account:
https://support.elite-it.com/en/ticket

the guys there will correct it