What has happened to my 12 months free coupon???

A virtual coach compatible with all Elite hometrainers

Moderators: Elite Admin M, Elite Admin S

patkin333
Posts: 6
Joined: Wed Oct 14, 2020 9:40 pm

What has happened to my 12 months free coupon???

Postby patkin333 » Sat Mar 13, 2021 5:24 pm

Today I tried to use MY E-training on my desktop but it says I need for to buy a subscription for e19.99?
I don't seem to be able to use it any more?

My 12 months free coupon code should be valid until October 2021.
Why has Elete done this? It's a cheat to give a 12months subscription and then take it away half way through.

** Update*** 30 minutes later I tried again and I accessed MyRealvideo ok. Perhaps it was just a glitch in the system?
I'll update if it happens again.

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: What has happened to my 12 months free coupon???

Postby Elite Admin S » Thu Mar 18, 2021 4:14 pm

Hi

Sorry, we had a problem with the server some days ago. This caused issues like yours and other problems in the access.
Now all is fixed.

Regards


Return to “My e-training”

Who is online

Users browsing this forum: No registered users and 14 guests