Official Forum

Hi
I have a new trainer. Please advise how to get 1year free access to this platform as per advise on elite website that it is available.
Thanks

Hi crhunter

Did you get an answer to your question? I would have the same...
Thanks

Hi guys

With the trainer, you should have received a card relating to the free subscription.

We've changed it recently, so depending on when you bought the trainer you can find one of these:
a) a white/red card with a code hiddend under a silver layer (that you have to scratch using a coin)
b) a violet card with the instructions on how to redeem the subscription from our website

In the first case, you have to follow these instructions to activate it:
https://elitesrl.zendesk.com/hc/en-us/a ... 36-months-

In the second case, you have to follow these instructions:
https://elitesrl.zendesk.com/hc/en-us/a ... Activation

If you have any problem with the activation, contact us from here:
https://support.elite-it.com/

Regards

Hi Team,
Purchased my Direto XR last month, no card in there. Please advise?

@marc973

follow these instructions anyway, it should work:
https://elitesrl.zendesk.com/hc/en-us/a ... Activation

If you have any problem with the activation, contact us from the support page:
https://support.elite-it.com