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Speed problem in Elite official app

Posted: Fri Apr 03, 2020 9:08 pm
by syncok
Hallo,

From one day to another after 2150 km without problem I cant fix speed problem now. Speed is going only to level aprox 2km/h..
Nothing work - restart, restart phone, on and off direto Elite... Hard to understand and I am not able to fix. Cadence and Power looks OK.

Peter

Re: Speed problem in Elite official app

Posted: Fri Apr 03, 2020 9:15 pm
by offregiamma
Same problem on my brand new Suito.
I think is due to MyEtraining update that i've made this morning.

Yesterday (first time using everything's perfect), today after update speed problem and interactive problem, slope % doesn't affect pedal effort.

No good update i suppose...

Re: Speed problem in Elite official app

Posted: Fri Apr 03, 2020 10:20 pm
by mtb
Same with me. Today when I started my ride and speed in the app was 2-3 km/h. Yesterday and for months before I had no problems. It was sudden change. Interesting thing is that immediately, speed on my Edge was also changed to the speed from app (2-3 k/h). When I closed app and re-paired Suito with Edge speed was correctly displayed. But after re-starting app immediately Edge started to show what app did, namely 2-3 km/h. Must be a bug within the app I guess. I tried different instal / uninstalling / pair / re-pair configurations and it didn't work .... Hopefully Elite Team can fix it asap.

Re: Speed problem in Elite official app

Posted: Sat Apr 04, 2020 7:39 am
by syncok
DONE AFTER TODAY UPDATE. Close a case

Re: Speed problem in Elite official app

Posted: Sat Apr 04, 2020 10:02 am
by grahamharding169
Same problem. Please instruct us on how to fix. Graham

Re: Speed problem in Elite official app

Posted: Sat Apr 04, 2020 12:07 pm
by offregiamma
Hi all, i've solved the problem:

just removed MyEtraining sw from the Mac (be sure to clean all the registers too -use AppCleaner if you are not skilled), reinstalled previous version
from Elite website, run it, updated again. Now speed ad slope% are working fine.
I did the same yesterday evening without upgradeing it (i thought the problem was in it) but nothing has changed.
But today did!

Don't know if it will work with everyone of you but... give it a try! ;)


Cheers and good sweating!

Re: Speed problem in Elite official app

Posted: Sun Apr 05, 2020 5:21 pm
by marc.brevet
Hi guys
Same issu for me yesterday. I was calibrate with MYEtrainning and after no control on Zwift and MyEtrainning speed at 2,4 km/h.

Re: Speed problem in Elite official app

Posted: Mon Apr 06, 2020 3:16 pm
by marc.brevet
syncok wrote:DONE AFTER TODAY UPDATE. Close a case


Hi after update what ?
- My Etraining ?
- calibrate ?