option "pedal stroke analysis" does not work

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Nigan
Posts: 3
Joined: Sat Aug 03, 2019 9:25 pm

option "pedal stroke analysis" does not work

Postby Nigan » Thu Nov 14, 2019 8:43 pm

Hello everyone,,
I'm starting to be a little disappointed with Elite, the material seems to be "good" to check in time ... I contacted Elite for a problem, but unfortunately it remains silent for the moment ...

These trainers require to be taken in hand by its user,
It may take several weeks after the purchase before seeing all the bugs applications Elite.
Finally we have the feeling to buy just a hardware nothing more,

Today I let myself be tempted and I bought "analysis of the pedal stroke", and you know what! it does not work with MyEtraining Desktop !!!
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I tried a lot of things, the Direto connects correctly with ant +, works well with the trainings and RealVideo, but as soon as I go in the option "analysis of the pedal stroke", I pedal a little, the speed s displays for a few seconds and nothing else, then the Direto disconnects and the green led flashes. I go back in the app the Direto connects again, then I go again to "the analysis of the pedal stroke", but the direto disconnects again, it goes around in circles like that endlessly. I restarted the PC even worries.

It's completely incredible to charge something like this !!!!
In addition, this time, I find that you are at the limit of honesty, because once the option purchased, you ask us to make sure to have installed a wired cadence sensor to ensure have a good precision !!!

Why do not you warn the customer before he buys the option ?? !!

I tried on the android application, it works but I paid to have it on the desktop version,

I am disappointed and for that I ask the refund, I do not pay something that does not work or half and it is the feeling that I have with Elite for the moment.

I try to put myself in the place of someone who would buy your application, it's not worth the price not even for a year ...

I'm going to take the time to comb through all the MyEtraining smartphone and desktop bugs, but between us, I do not want to be mean, the developers should take a blank sheet so that MyETraining has a lack of ergonomics blatant.

I would like to be able to write happier things, to you to make sure,

Sportly.
Last edited by Nigan on Sat Nov 16, 2019 4:46 am, edited 1 time in total.

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Elite Admin S
Posts: 1586
Joined: Tue Nov 08, 2016 10:18 am

Re: option "pedal stroke analysis" does not work

Postby Elite Admin S » Fri Nov 15, 2019 11:31 am

Hi Nigan

If you have contacted the customer care, please wait their reply.
The guys there will help you sorting out all your issues.

Regards


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