No connection with Sigma ANT+ and E-training

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nicolaas
Posts: 4
Joined: Wed Jan 02, 2019 12:58 am

No connection with Sigma ANT+ and E-training

Postby nicolaas » Sat Mar 09, 2019 4:25 pm

I do get the Qubo Smart+ connected - so my dongle works on my MacBook Pro, but E-trainig doesn't recognize my Sigma Combo Sensor anymore - it used to do so.

How do I fix this, or is it a bug in the latest E-training software?

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Elite Admin S
Posts: 1573
Joined: Tue Nov 08, 2016 10:18 am

Re: No connection with Sigma ANT+ and E-training

Postby Elite Admin S » Wed Mar 13, 2019 12:42 pm

Did you check the battery level on the Sigma belt?
Try also this:
- remove the battery from the belt
- restart your mac
- run my e-training
- put the battery on the belt
- do again the configuration

If still it doesn't work, contact our customer care at myetraining@elite-it.com

Regards


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