I have My E-training installed in 4 devices:
1) A Desktop running Windows 10 at Home;
2) A Workstation running Windows 10 at the Office;
3) A Laptop (that I use with my Elite Trainer) running Windows 10;
4) A Samsung Galaxy S8 Android smartphone (that sometimes I use with the trainer);
I've found creating a Program/Workout in the smartphone really annoying, so I've decided to create 3 new workouts in my Workstation during my lunch time. At night, I've created another 2 using my desktop at home.
While I'm able to see and use the 5 created Program/Workouts in My E-training app on the Android Smartphone, my laptop doesn't show any Program. I've noticed that My Etraining Desktop is able to show only Programs/Workouts created local... is that right???
My E-training Desktop and Workout Sync
Moderators: Elite Admin S, Elite Admin M
Re: My E-training Desktop and Workout Sync
UPDATE Fev 25th/26th:
I've contacted Elite Support and they asked me to check if I was using the same account in all devices, If they were connected to the Internet and then try to log out and log in again.
I did eveything with the same sync problem.
I've contacted them again and they asked me to uninstall and reinstall everything.
I did it. What was really strange is that as soon as I reinstalled and log in, each device just listed the Program/Workouts I've created "local" - just as I mentioned before.
What I can imagine as an IT guy:
1. OR Programs/Workouts created have a "device id" and Windows App has some bug/issue preventing from syncing in two ways (can send the created program but can't receive Programs/Workouts with a different "device id");
2. OR Windows App has a "sync log bug" that blocks the two way sync. AND somehow, this sync log is not deleted during uninstall proccess.
*Waiting for Elite Tech Support reply...
I've contacted Elite Support and they asked me to check if I was using the same account in all devices, If they were connected to the Internet and then try to log out and log in again.
I did eveything with the same sync problem.
I've contacted them again and they asked me to uninstall and reinstall everything.
I did it. What was really strange is that as soon as I reinstalled and log in, each device just listed the Program/Workouts I've created "local" - just as I mentioned before.
What I can imagine as an IT guy:
1. OR Programs/Workouts created have a "device id" and Windows App has some bug/issue preventing from syncing in two ways (can send the created program but can't receive Programs/Workouts with a different "device id");
2. OR Windows App has a "sync log bug" that blocks the two way sync. AND somehow, this sync log is not deleted during uninstall proccess.
*Waiting for Elite Tech Support reply...
Re: My E-training Desktop and Workout Sync
Version 1.5.1 released fixing this bug1
Thanks Elite Team.
Thanks Elite Team.
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- Joined: Mon Jul 15, 2019 11:50 pm
Re: My E-training Desktop and Workout Sync
seidijr wrote:I have My E-training installed in 4 devices:
1) A Desktop running Windows 10 at Home;
2) A Workstation running Windows 10 at the Office;
3) A Laptop (that I use with my Elite Trainer) running Windows 10;
4) A Samsung Galaxy S8 Android smartphone (that sometimes I use with the trainer);
I've found creating a Program/Workout in the smartphone really annoying,so I've decided to create 3 new workouts in my Workstation during my lunch time. At night, I've created another 2 using my desktop at home.
While I'm able to see and use the 5 created Program/Workouts in My E-training app on the Android Smartphone, my laptop doesn't show any Program. I've noticed that My Etraining Desktop is able to show only Programs/Workouts created local... is that right???
I've contacted Elite Support and they asked me to check if I was using the same account in all devices, If they were connected to the Internet and then try to log out and log in again.
I did eveything with the same sync problem.
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