My E-training Desktop and Workout Sync

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seidijr
Posts: 3
Joined: Fri Feb 22, 2019 9:22 pm

My E-training Desktop and Workout Sync

Postby seidijr » Fri Feb 22, 2019 9:34 pm

I have My E-training installed in 4 devices:

1) A Desktop running Windows 10 at Home;
2) A Workstation running Windows 10 at the Office;
3) A Laptop (that I use with my Elite Trainer) running Windows 10;
4) A Samsung Galaxy S8 Android smartphone (that sometimes I use with the trainer);

I've found creating a Program/Workout in the smartphone really annoying, so I've decided to create 3 new workouts in my Workstation during my lunch time. At night, I've created another 2 using my desktop at home.

While I'm able to see and use the 5 created Program/Workouts in My E-training app on the Android Smartphone, my laptop doesn't show any Program. I've noticed that My Etraining Desktop is able to show only Programs/Workouts created local... is that right???

seidijr
Posts: 3
Joined: Fri Feb 22, 2019 9:22 pm

Re: My E-training Desktop and Workout Sync

Postby seidijr » Tue Feb 26, 2019 11:09 am

UPDATE Fev 25th/26th:

I've contacted Elite Support and they asked me to check if I was using the same account in all devices, If they were connected to the Internet and then try to log out and log in again.

I did eveything with the same sync problem.

I've contacted them again and they asked me to uninstall and reinstall everything.

I did it. What was really strange is that as soon as I reinstalled and log in, each device just listed the Program/Workouts I've created "local" - just as I mentioned before.

What I can imagine as an IT guy:
1. OR Programs/Workouts created have a "device id" and Windows App has some bug/issue preventing from syncing in two ways (can send the created program but can't receive Programs/Workouts with a different "device id");
2. OR Windows App has a "sync log bug" that blocks the two way sync. AND somehow, this sync log is not deleted during uninstall proccess.

*Waiting for Elite Tech Support reply...

seidijr
Posts: 3
Joined: Fri Feb 22, 2019 9:22 pm

Re: My E-training Desktop and Workout Sync

Postby seidijr » Wed Mar 20, 2019 1:08 pm

Version 1.5.1 released fixing this bug1

Thanks Elite Team.

foex
Posts: 2
Joined: Tue Jun 25, 2019 2:43 pm

Re: My E-training Desktop and Workout Sync

Postby foex » Tue Jun 25, 2019 2:48 pm

Thanks Elite Team. ;)


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