Access to free 1 year free etraining

A virtual coach compatible with all Elite hometrainers

Moderators: Elite Admin M, Elite Admin S

crhunter
Posts: 1
Joined: Fri Feb 19, 2021 8:33 pm

Access to free 1 year free etraining

Postby crhunter » Fri Feb 19, 2021 8:36 pm

Hi
I have a new trainer. Please advise how to get 1year free access to this platform as per advise on elite website that it is available.
Thanks

peter.fi
Posts: 1
Joined: Sat Apr 17, 2021 5:52 pm

Re: Access to free 1 year free etraining

Postby peter.fi » Sat Apr 17, 2021 6:05 pm

Hi crhunter

Did you get an answer to your question? I would have the same... :?:
Thanks

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Access to free 1 year free etraining

Postby Elite Admin S » Mon Apr 19, 2021 9:54 am

Hi guys

With the trainer, you should have received a card relating to the free subscription.

We've changed it recently, so depending on when you bought the trainer you can find one of these:
a) a white/red card with a code hiddend under a silver layer (that you have to scratch using a coin)
b) a violet card with the instructions on how to redeem the subscription from our website

In the first case, you have to follow these instructions to activate it:
https://elitesrl.zendesk.com/hc/en-us/a ... 36-months-

In the second case, you have to follow these instructions:
https://elitesrl.zendesk.com/hc/en-us/a ... Activation

If you have any problem with the activation, contact us from here:
https://support.elite-it.com/

Regards

marc973
Posts: 1
Joined: Sat May 01, 2021 7:41 pm

Re: Access to free 1 year free etraining

Postby marc973 » Sat May 01, 2021 7:43 pm

Hi Team,
Purchased my Direto XR last month, no card in there. Please advise?

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Access to free 1 year free etraining

Postby Elite Admin S » Mon May 03, 2021 8:34 am

@marc973

follow these instructions anyway, it should work:
https://elitesrl.zendesk.com/hc/en-us/a ... Activation

If you have any problem with the activation, contact us from the support page:
https://support.elite-it.com


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