My E Training - None Stop crash Drama

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thomaskenyon
Posts: 2
Joined: Sun Dec 16, 2018 5:08 pm

My E Training - None Stop crash Drama

Postby thomaskenyon » Sun Dec 16, 2018 5:11 pm

application doesnt work... crashes everytime i try and use the application.... any ideas?

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Elite Admin S
Posts: 1931
Joined: Tue Nov 08, 2016 10:18 am

Re: My E Training - None Stop crash Drama

Postby Elite Admin S » Thu Feb 07, 2019 1:48 pm

Try uninstalling and installing again the app.
If the problem persists, contact the customer care at myetraining@elite-it.com

Regards

rosejsrhill
Posts: 2
Joined: Sun Apr 14, 2019 9:39 pm

Re: My E Training - None Stop crash Drama

Postby rosejsrhill » Tue Apr 16, 2019 3:13 pm

I`ve got the same problem uninstalled and reinstalled twice still not working , I am running windows 10 does that make a difference ?
Steve H

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Elite Admin S
Posts: 1931
Joined: Tue Nov 08, 2016 10:18 am

Re: My E Training - None Stop crash Drama

Postby Elite Admin S » Thu Apr 18, 2019 9:09 am

@rosejsrhill,

contact the customer care you as well, it's necessary to investigate further

jensy
Posts: 21
Joined: Fri May 24, 2019 3:45 am

Re: My E Training - None Stop crash Drama

Postby jensy » Tue Jul 02, 2019 10:47 pm

rosejsrhill wrote:I`ve got the same problem uninstalled filezilla uc browser rufus and reinstalled twice still not working , I am running windows 10 does that make a difference ?
Steve H

application doesnt work... crashes everytime i try and use the application.... any ideas?
Last edited by jensy on Thu Jul 04, 2019 9:30 pm, edited 1 time in total.

moltoviaxx
Posts: 5
Joined: Thu Jul 04, 2019 4:10 pm

Re: My E Training - None Stop crash Drama

Postby moltoviaxx » Thu Jul 04, 2019 4:16 pm

What formats will the files be exported from this app? how will they be stored on my ipod touch?

And are these files then able to be uploaded to garmin connect or strava?

Tutuapp 9apps Showbox

lankydwarf
Posts: 2
Joined: Thu Nov 19, 2020 2:50 pm

Re: My E Training - None Stop crash Drama

Postby lankydwarf » Thu Nov 19, 2020 2:53 pm

Any update on this ? I have the same problem on a windows 10 laptop. Ive uninstalled several times and still the same, it loads and goes to the Setup screen within the app then just closes.
So frustrating when you spen £850 on a new trainer then the crappy piece of software wont work and the support is rubbish !!!!
If this cant be fixed might take it back and exchange for a Saris !

thomas.m
Posts: 2
Joined: Fri Nov 20, 2020 8:13 pm

Re: My E Training - None Stop crash Drama

Postby thomas.m » Sat Nov 21, 2020 8:13 pm

Tragisch wie viele Nutzer das selbe Problem haben !!!
Neu installieren nützt nichts, nach der ersten Konfigurationsseite schliesst das Programm immer wieder...
Dazu kommt auch immer die Meldung das die Datei ungültig sei...
Für diese Preisklasse doch schon recht schei..e

Tragico quanti utenti hanno lo stesso problema!
Reinstallare è inutile, dopo la prima pagina di configurazione il programma si chiude sempre di nuovo...
Inoltre c'è sempre il messaggio che il file non è valido...
Per questa fascia di prezzo già abbastanza mer..

Tragic how many users have the same problem !!
Reinstalling is useless, after the first configuration page the program always closes again...
In addition, there is always the message that the file is invalid...

For this price range already quite sh..

awauters458
Posts: 1
Joined: Sat Nov 21, 2020 9:41 pm

Re: My E Training - None Stop crash Drama

Postby awauters458 » Sat Nov 21, 2020 9:46 pm

Idem ne fonctionne pas.
Je viens d'acheter un nouveau Turno et d'installer l'app sur mon pc mais dés que je veux l'ouvrir elle cesse de fonctionnerdirectement!

davide_pantarotto
Posts: 4
Joined: Sun Nov 15, 2020 5:59 pm

Re: My E Training - None Stop crash Drama

Postby davide_pantarotto » Sun Nov 22, 2020 5:41 pm

Hi all, I just managed to make the app work on Windows10. the step I followed, maybe it will work for you:
1) unistall from PC
2)remove from C:\Users\"user_name"\AppData\Roaming the folder named MyETraining
3)installed the app on my iPhone
4)added all the personal setting there, including personal data, hearth beat ranges, trainer/sensors details
5)saved the data
6)download the my training again on the PC (windows 10)
7) the program start just fine, when I reach the first page, which usually cause the program to crash, it worked just fine as all data were already there!!!
8) tried to couple to the trainer (I have a Suito Elite)
IT WORKS!!!!
good luck folks!!!


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