My e-training on mac ios

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mokal
Posts: 3
Joined: Sat Oct 14, 2017 11:28 pm

My e-training on mac ios

Postby mokal » Sat Oct 14, 2017 11:36 pm

I have downloaded the programme but it won't open on my mac. Haven't got issues with any other programmes. I am using a macbook pro with latest iOS Sierra 10.12.6.
I see a logo in the dock but no windows appear. It says the programme is not answering.
Does anyone know a solution to this?

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Elite Admin S
Posts: 1931
Joined: Tue Nov 08, 2016 10:18 am

Re: My e-training on mac ios

Postby Elite Admin S » Mon Oct 16, 2017 10:59 am

Hi

Please contact our customer care at real@elite-it.com and explain the situation. The guys there will help you find the cause of the issue

Regards

pferreiraborges
Posts: 1
Joined: Sun Nov 05, 2017 8:07 pm

Re: My e-training on mac ios

Postby pferreiraborges » Sun Nov 05, 2017 8:22 pm

It happens the same with me.

Downloaded Elite My E training installed on my Mac OS 10.12.3, and when i try to launch the app, it freezes.

Report of the error:

Date/Time: 2017-11-05 19:15:58 +0000
OS Version: Mac OS X 10.12.3 (Build 16D32)
Architecture: x86_64
Report Version: 25

Data Source: Stackshots

Command: myETraining
Path: /Applications/myETraining.app/Contents/MacOS/myETraining
Version: 1.1.4 (35)
Parent: launchd [1]
PID: 3108

Event: hang
Duration: 2.20s (process was unresponsive for 42 seconds before sampling)
Steps: 22 (100ms sampling interval)

Hardware model: iMac12,1
Active cpus: 4

Fan speed: 1398 rpm


Regards

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Elite Admin S
Posts: 1931
Joined: Tue Nov 08, 2016 10:18 am

Re: My e-training on mac ios

Postby Elite Admin S » Thu Nov 09, 2017 12:38 pm

Please contact our customer care at real@elite-it.com

Regards

santanasta@gmail.com
Posts: 1
Joined: Fri Nov 10, 2017 1:29 am

Re: My e-training on mac ios

Postby santanasta@gmail.com » Fri Nov 10, 2017 1:32 am

Hello! The same happens to me. I downloaded the app My ETraining from the Elite site, installed it on my Mac but when I try to open the app, it freezes. It shows the message: the app is not working.
I have iOS High Sierra.

Ok, I'll send an e-mail to real@elite-it.com.

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Elite Admin S
Posts: 1931
Joined: Tue Nov 08, 2016 10:18 am

Re: My e-training on mac ios

Postby Elite Admin S » Thu Nov 23, 2017 10:36 am

The latest update should solve the freezing issue.
Try it and let me know

Regards

mihir_suresh
Posts: 1
Joined: Thu Jul 30, 2020 7:20 am

Re: My e-training on mac ios

Postby mihir_suresh » Thu Jul 30, 2020 7:21 am

myetraining app not working on Mac, how to get the latest update. if available. as unable to use.
please share the link.

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Elite Admin S
Posts: 1931
Joined: Tue Nov 08, 2016 10:18 am

Re: My e-training on mac ios

Postby Elite Admin S » Thu Jul 30, 2020 12:57 pm

Hi

You can find the latest version of our software (also for mac) at this link:
https://www.elite-it.com/en/products/ap ... e-training

Regards

nigelsnape
Posts: 1
Joined: Mon Oct 12, 2020 6:42 pm

Re: My e-training on mac ios

Postby nigelsnape » Mon Oct 12, 2020 6:49 pm

My MAC will not open the Etraining package stating that it cannot be verified by Apple.
Message“myETraining.app” can’t be opened because Apple cannot check it for malicious software.This software needs to be updated. Contact the developer for more information.
This item is on the disk image “myETraining.dmg”. Safari downloaded this disk image today at 17:23 from myetraining.cc

I am using a MACBook Air running Catalina 10.15.6

Can you assist

Nigel

hannes_zellhofer
Posts: 2
Joined: Sat Oct 24, 2020 9:31 pm

Re: My e-training on mac ios

Postby hannes_zellhofer » Sat Oct 24, 2020 9:32 pm

Same problem here! :(
Today I created my account. I can not open the dmg. on my MacBook Pro.
I hope that the bug will be fixed soon!


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