App does not synchronizer hystoric trainings

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everest_8050
Posts: 2
Joined: Sun Dec 10, 2017 2:18 pm

App does not synchronizer hystoric trainings

Postby everest_8050 » Sat Aug 13, 2022 4:21 pm

Just updated the app to latest Android version August 2022 and it is not able to syncronize anymore historical data from the Web saying 0 km 0 time.
Installed from zero and does not syncronize at start and just loop with "please wait" on the screen. Is the data server up?
Stefano

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: App does not synchronizer hystoric trainings

Postby Elite Admin S » Mon Aug 29, 2022 8:50 am

Please uninstall the app and install it again.
If this won't solve the problem, contact our support:
https://support.elite-it.com/en/ticket

Regards


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