DIGITAL COUPON

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ze.azevedo93
Posts: 2
Joined: Mon May 02, 2022 3:32 pm

DIGITAL COUPON

Postby ze.azevedo93 » Mon May 02, 2022 3:34 pm

Dear All,

I hope you are well.

Today I received my Elite Direct XRT and when I try activate the digital coupon in redeem.elite-it.com gove me the error "Coupon activation not possible".

Someone could help me?

Tahnk you in advance,
José Azevedo

User avatar
Elite Admin S
Posts: 2773
Joined: Tue Nov 08, 2016 10:18 am

Re: DIGITAL COUPON

Postby Elite Admin S » Tue May 03, 2022 8:17 am

Hi

Are you sure to have inserted the proper serial number?

Look at this document, it may help:
https://elitesrl.zendesk.com/hc/en-us/a ... Activation

ze.azevedo93
Posts: 2
Joined: Mon May 02, 2022 3:32 pm

Re: DIGITAL COUPON

Postby ze.azevedo93 » Tue May 03, 2022 10:18 am

Dear Sir,

Thanks for your answer.

Yes, I did all this steps and I have certain that I putted the correct serial number.

I don´t know wh this isn´t working.

Thanks,
José Azevedo

User avatar
Elite Admin S
Posts: 2773
Joined: Tue Nov 08, 2016 10:18 am

Re: DIGITAL COUPON

Postby Elite Admin S » Tue May 03, 2022 10:21 am

Please contact the customer care, the guys there will check what's going wrong.
Specify the serial number and your my e-training account.
https://support.elite-it.com/en/ticket

vibhavraj
Posts: 1
Joined: Mon Jul 11, 2022 2:46 pm

Re: DIGITAL COUPON

Postby vibhavraj » Thu Jul 14, 2022 1:26 pm



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