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Direto X Gradient Issues

Posted: Thu Aug 06, 2020 7:14 pm
by yoshihiro.tsunoda028
Hi, I just unboxed my new Direto X. I did all of the necessary calibrations.
I've done a few rides now using Zwift on different courses with the difficulty set to 50% and then 25%, however, under both settings the gradient of 0%-5% is so difficult I have to get out of my saddle. I have searched for a solution to this issue online, on this forum and others but I have not found a solution. I am connecting using ANT+ to avoid any Bluetooth issues.
Please let me know what might be causing this issue and how I can fix it.
Thank you.