Change Profile Email

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feuermail
Posts: 1
Joined: Sat Dec 04, 2021 1:41 pm

Change Profile Email

Postby feuermail » Sat Dec 04, 2021 1:53 pm

Hi Forum, to login into the Elite profile and app "my eTraining" I need an email and password. Now my email of my profile is no longer valid anymore (do not have access to the email anymore). This leads to the following questions:
1) Is it even necessary to change the email of my profile? I know, I will not receive emails anymore, but I have access to my profile and it works, so do I really need to change it?
2) If "yes" above: How do I change my email of my profile?
I did not find any info about that subject, nor is there a button in my profile like "change email". Thank you for your help!

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Elite Admin S
Posts: 2426
Joined: Tue Nov 08, 2016 10:18 am

Re: Change Profile Email

Postby Elite Admin S » Fri Dec 10, 2021 11:36 am

Hi

It's not strictly necessary, but we still suggest to change the account.
To do it:
- run my e-training acceding with the old account
- check to have filled all your personal data properly
- select settings
- select general
- select Contact us
- in the message, specify that you want to change your account indicating the old and the new account

Regards


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