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Real has been officially dismissed!

Posted: Fri Jun 11, 2021 11:19 am
by Elite Admin S
REAL software has served our home trainers for many years - as we all know though, information technology updates are lightning-quick.
This is why we decided to retire the REAL software in favor of Elite's myETraining platform.

REAL software has officially been discontinued in the year 2021, this means that no new functions will be developed and we'll no longer supply assistance in case of any malfunction.

ELITE intends to thank its long-time customers for their loyalty with a modern, updated and richer software: myEtraining. For any question on the software you can contact the support team, which will help you transition to the new platform.

Only those who own our legacy home trainers will always have the chance to enjoy the Windows version of the myEtraining platform for free.

The myEtraining software will automatically recognize your home trainer* ( connected to a PC via the USB cable ) and will not require any additional fee**. Just download it at this link and create an ELITE ID account.
http://myetraining.cc/

Enjoy your workouts!

* except for RealPower Wireless
** except for RealVideos

Re: Real has been officially dismissed!

Posted: Mon Jun 21, 2021 2:35 pm
by ymarti.ymarti
hi,
It is not clear for me...will myRealVideo be discontinued? ...shout..down?...

thanks for replay

marti

Re: Real has been officially dismissed!

Posted: Tue Jun 22, 2021 8:34 am
by Elite Admin S
ymarti.ymarti wrote:hi,
It is not clear for me...will myRealVideo be discontinued? ...shout..down?...

thanks for replay

marti



myRealVideo will continue to exist through my e-training software.
It won't be possible to download myRealVideos through Real software.

Regards

Re: Real has been officially dismissed!

Posted: Tue Jun 22, 2021 11:10 am
by ymarti.ymarti
very useful! really appreciated!

Thank you very much!

marti

Re: Real has been officially dismissed!

Posted: Sat Mar 04, 2023 1:39 am
by oldsgcturfcare
My real e motion b+ rollers where fine up until this winter on zwift...since the new updates connectivity hit and miss So if I read this right even though they say it can be firmware upgradeable on a sticker on it (I tried through Upgrado but it wouldn't recognize it) there is no software to support the trainer. So my $1000+ dollar roller is a paper weight? Serial50803

Re: Real has been officially dismissed!

Posted: Wed Mar 08, 2023 8:48 am
by Elite Admin S
Hi

You can use Real Emotion B+ with my e-training, it is already supported.

Regards