Real has been officially dismissed!

Our old Real software, now dismissed

Moderators: Elite Admin M, Elite Admin S

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Real has been officially dismissed!

Postby Elite Admin S » Fri Jun 11, 2021 11:19 am

REAL software has served our home trainers for many years - as we all know though, information technology updates are lightning-quick.
This is why we decided to retire the REAL software in favor of Elite's myETraining platform.

REAL software has officially been discontinued in the year 2021, this means that no new functions will be developed and we'll no longer supply assistance in case of any malfunction.

ELITE intends to thank its long-time customers for their loyalty with a modern, updated and richer software: myEtraining. For any question on the software you can contact the support team, which will help you transition to the new platform.

Only those who own our legacy home trainers will always have the chance to enjoy the Windows version of the myEtraining platform for free.

The myEtraining software will automatically recognize your home trainer* ( connected to a PC via the USB cable ) and will not require any additional fee**. Just download it at this link and create an ELITE ID account.
http://myetraining.cc/

Enjoy your workouts!

* except for RealPower Wireless
** except for RealVideos

ymarti.ymarti
Posts: 117
Joined: Mon Feb 22, 2021 11:10 am

Re: Real has been officially dismissed!

Postby ymarti.ymarti » Mon Jun 21, 2021 2:35 pm

hi,
It is not clear for me...will myRealVideo be discontinued? ...shout..down?...

thanks for replay

marti
GOD SAVE THE RIDER

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Real has been officially dismissed!

Postby Elite Admin S » Tue Jun 22, 2021 8:34 am

ymarti.ymarti wrote:hi,
It is not clear for me...will myRealVideo be discontinued? ...shout..down?...

thanks for replay

marti



myRealVideo will continue to exist through my e-training software.
It won't be possible to download myRealVideos through Real software.

Regards

ymarti.ymarti
Posts: 117
Joined: Mon Feb 22, 2021 11:10 am

Re: Real has been officially dismissed!

Postby ymarti.ymarti » Tue Jun 22, 2021 11:10 am

very useful! really appreciated!

Thank you very much!

marti
GOD SAVE THE RIDER

oldsgcturfcare
Posts: 1
Joined: Sat Mar 04, 2023 1:32 am

Re: Real has been officially dismissed!

Postby oldsgcturfcare » Sat Mar 04, 2023 1:39 am

My real e motion b+ rollers where fine up until this winter on zwift...since the new updates connectivity hit and miss So if I read this right even though they say it can be firmware upgradeable on a sticker on it (I tried through Upgrado but it wouldn't recognize it) there is no software to support the trainer. So my $1000+ dollar roller is a paper weight? Serial50803

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Real has been officially dismissed!

Postby Elite Admin S » Wed Mar 08, 2023 8:48 am

Hi

You can use Real Emotion B+ with my e-training, it is already supported.

Regards


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