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Course profile in Info banner turns itself off

Posted: Wed Mar 04, 2020 3:18 pm
by brearedcykel
On a Real Tour, when running a video, the Info banner, containing the course profiles etc, goes off for a while, then after some time, it is on again... what happens? I thought it was only an On or Off status, not a switching-by-itself thing...

Re: Course profile in Info banner turns itself off

Posted: Wed May 27, 2020 11:13 am
by Elite Admin S
This may happen if there's a problem on the handlebar console (probably a key is stuck)
Contact our customer care at myetraining@elite-it.com for a solution

Regards