Course profile in Info banner turns itself off

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brearedcykel
Posts: 2
Joined: Mon Jan 21, 2019 4:55 pm

Course profile in Info banner turns itself off

Postby brearedcykel » Wed Mar 04, 2020 3:18 pm

On a Real Tour, when running a video, the Info banner, containing the course profiles etc, goes off for a while, then after some time, it is on again... what happens? I thought it was only an On or Off status, not a switching-by-itself thing...

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Elite Admin S
Posts: 1977
Joined: Tue Nov 08, 2016 10:18 am

Re: Course profile in Info banner turns itself off

Postby Elite Admin S » Wed May 27, 2020 11:13 am

This may happen if there's a problem on the handlebar console (probably a key is stuck)
Contact our customer care at myetraining@elite-it.com for a solution

Regards


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