"The current competitor selected is not linked to an Axiom Device"

Our old Real software, now dismissed

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kentagrus
Posts: 1
Joined: Sun Nov 25, 2018 11:16 pm

"The current competitor selected is not linked to an Axiom Device"

Postby kentagrus » Sun Nov 25, 2018 11:31 pm

I have an older Real Axiom Wired device (at least 10 years old, Real Axiom 4 according to my old software) and I haven't used it in many years.
But when I downloaded the latest software and start it up I get an error message saying "The current competitor selected is not linked to an Axiom Device". I managed to find a really old version of the software (ver 3.0.0.43) and that works.

I'm running windows 10.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: "The current competitor selected is not linked to an Axiom Device"

Postby Elite Admin S » Mon Jan 14, 2019 2:08 pm

Please follow the instructions in this link:
https://elitesrl.zendesk.com/hc/en-us/a ... connection

If the problem is not solved, contact us at real@elite-it.com

Regards


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