RealVideo rider profile weight bug (resistence 10x)

Moderators: Elite Admin S, Elite Admin M

Posts: 1
Joined: Fri Mar 10, 2017 4:42 am

RealVideo rider profile weight bug (resistence 10x)

Postby jmess » Fri Mar 10, 2017 5:23 am

Elite support has acknowledged a bug in the Realvideo app/feature where it fails to convert a rider's profile weight from lbs to kilos. So if your profile weight units is in pounds the app fails to convert it to Kilos. The tension/resistance during training rides like Alp d'Hues (DVD included with Drivo trainers) is much higher for a given slope % than what it should be. The work around is to enter your weight in Kilos. It is my understanding that this bug impacts all Elite videos. Sadly a fix may not be available until Fall 2017 :-(

I created another profile with my weight in Kilos that I switch to when/if I do a Realvideo.

User avatar
Elite Admin M
Posts: 19
Joined: Wed Dec 14, 2016 6:12 pm

Re: RealVideo rider profile weight bug (resistence 10x)

Postby Elite Admin M » Thu Mar 16, 2017 9:09 am


I confirm the bug, but it's not true that the fix won't be fixed 'til fall ;)
In the next official update release (in the next months), the problem will be fixed.


Return to “Bugs”

Who is online

Users browsing this forum: No registered users and 1 guest