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Connect to Strava with Google error

Posted: Sat Oct 07, 2017 8:19 am
by mkanis
Hi,

when I try to connect the app with my Strava account using Goggle I'll get following error:

403 Error: disallowed_useragent
Request Details
access_type=offline
client_id=541588808765.apps.googleusercontent.com
redirect_uri=https://www.strava.com/o_auth/google
response_type=code
scope=https://www.googleapis.com/auth/plus.login https://www.googleapis.com/auth/plus.me email profile
state={"context":"google_web_signin","state":"..."}

I'm on Android 7.0.

I don't know where to report a bug, so I am writing here.

Re: Connect to Strava with Google error

Posted: Mon Oct 09, 2017 9:22 am
by Elite Admin S
I think you should try contacting Strava.

Regards

Re: Connect to Strava with Google error

Posted: Tue Oct 10, 2017 1:11 pm
by mkanis
How is this connected to Strava? Your application tries to authenticate against google. When I try to authenticate from Strava app with google login then it works.

Martin

Re: Connect to Strava with Google error

Posted: Wed Oct 11, 2017 8:55 am
by Elite Admin S
Hi Martin

Our app simply take your account and pass it to Google. Google then send them to Strava.

In the report you've posted, it seems that somehow Strava is rejecting the account. That's why it is useful to contact Strava directly, as you can ask:
1. why the account is rejected and if they can do something or
2. give you instructions on how to do a direct access without passing through google

Regards