Connect to Strava with Google error

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mkanis
Posts: 2
Joined: Sat Oct 07, 2017 8:06 am

Connect to Strava with Google error

Postby mkanis » Sat Oct 07, 2017 8:19 am

Hi,

when I try to connect the app with my Strava account using Goggle I'll get following error:

403 Error: disallowed_useragent
Request Details
access_type=offline
client_id=541588808765.apps.googleusercontent.com
redirect_uri=https://www.strava.com/o_auth/google
response_type=code
scope=https://www.googleapis.com/auth/plus.login https://www.googleapis.com/auth/plus.me email profile
state={"context":"google_web_signin","state":"..."}

I'm on Android 7.0.

I don't know where to report a bug, so I am writing here.

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Elite Admin S
Posts: 344
Joined: Tue Nov 08, 2016 10:18 am

Re: Connect to Strava with Google error

Postby Elite Admin S » Mon Oct 09, 2017 9:22 am

I think you should try contacting Strava.

Regards

mkanis
Posts: 2
Joined: Sat Oct 07, 2017 8:06 am

Re: Connect to Strava with Google error

Postby mkanis » Tue Oct 10, 2017 1:11 pm

How is this connected to Strava? Your application tries to authenticate against google. When I try to authenticate from Strava app with google login then it works.

Martin

User avatar
Elite Admin S
Posts: 344
Joined: Tue Nov 08, 2016 10:18 am

Re: Connect to Strava with Google error

Postby Elite Admin S » Wed Oct 11, 2017 8:55 am

Hi Martin

Our app simply take your account and pass it to Google. Google then send them to Strava.

In the report you've posted, it seems that somehow Strava is rejecting the account. That's why it is useful to contact Strava directly, as you can ask:
1. why the account is rejected and if they can do something or
2. give you instructions on how to do a direct access without passing through google

Regards


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