Misuro b+ stopped transmitting

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supertt
Posts: 1
Joined: Wed Oct 18, 2017 5:10 pm

Misuro b+ stopped transmitting

Postby supertt » Wed Oct 18, 2017 5:16 pm

Hi, I recently bought a Elite Qubo Power Fluid and Misuro b+ sensor. I rode few workouts and today the sensor was dead. I replaced the battery with a new one and it came back online, but it didn't transmit any data. When I reconfigured myETraining application I couldn't find the misuro anymore. When I pressed once the button on misuro it came back online and the application found the sensor, but I couldn't add power and cadence sensors. Trainer Road also founds misuro, but all power, speed and cadence is zero all the time. I can bring it online by pressing the only button on misuro, but it shuts down itself quite fast and applications don't find it anymore.

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Elite Admin S
Posts: 416
Joined: Tue Nov 08, 2016 10:18 am

Re: Misuro b+ stopped transmitting

Postby Elite Admin S » Thu Oct 19, 2017 9:52 am

Are you sure the Misuro is mounted in the correct position? Notice that flipping it or rotating it may cause this kind of issue.
If you're sure that this is not your case, please write to the customer care at real@elite-it.com adding a photo of how the misuro is mounted and the serial number of the trainer.

Regards


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