Misuro blu not transmitting

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svesin
Posts: 1
Joined: Tue Dec 15, 2020 6:18 pm

Misuro blu not transmitting

Postby svesin » Tue Dec 15, 2020 6:29 pm

Hi, I try to set up my qubo power smart with the misuro blu.
I could configure the qubo to connect to the misuro and the heart sensor but when I try an FTP test I get an error that no data could be transmitted and to check my Blutooth settings. I placed the misuro exactly as explained in the manual (see attachment). What else can it be ? Thanks
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dario.boero
Posts: 1
Joined: Thu Sep 08, 2022 7:55 pm

Re: Misuro blu not transmitting

Postby dario.boero » Thu Sep 08, 2022 7:56 pm

I know it's a old post,but I've the same problem,did you find a solution?

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Misuro blu not transmitting

Postby Elite Admin S » Wed Sep 14, 2022 12:06 pm

Hi

Do you also have the misuro blu (black version)?
Check position and battery charge level.
If the problem persists, contact our customer care:
https://support.elite-it.com/en/ticket

Regards


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