Page 1 of 1

No connection

Posted: Wed Mar 20, 2019 6:09 pm
by bengreensmith
Hi, I have the misuro b+, novo elite 8 and have set up but it’s not recording after the initial connection. To connect I’m having to jump off the bike and then once back on no data.
I don’t think it’s connecting as it’s doing the same with Zwift ie no data once I start pedaling.

Please help.

Re: No connection

Posted: Wed Mar 27, 2019 12:32 pm
by Elite Admin S
- battery level of the misuro
- number of flashes set in the misuro
- position of the misuro on the trainer (orientation is important)
- configuration in the app

If still the problem persists, contact the customer care adding all the information above


Re: No connection

Posted: Thu Mar 28, 2019 8:49 am
by bengreensmith
How many flashes for an Elite Novo 8?
It’s brand new and set close to the magnet.
Customer care - I can’t find the details / links don’t work.

Re: No connection

Posted: Tue Apr 16, 2019 8:28 am
by Elite Admin S
1 flash for the Mag 8.
Here's the email to contact the customer care:


Re: No connection

Posted: Fri Jul 26, 2019 1:14 pm
by potagi
The Misuro cannot be used with interactive trainers such as the Qubo Digital Smart B +. pay my doctor is already transmitted from the Saluti trainer card