new misuro b+ wont pair

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miveli
Posts: 7
Joined: Thu Jul 13, 2017 10:57 am

new misuro b+ wont pair

Postby miveli » Thu Jul 13, 2017 11:08 am

Hi Guys,

I have just received my new Elite Turbo Muin Smart B+ trainer and I am having issues getting data out.
I am trying to pair it with a samsung Tablet and i can see the misuro in the bluetooth devices but when i try to connect i get the message "the misuro rejected the connection" (or something similar).

I have set up my misuro on setting 12 and it is installed correctly in the trainer.

Please help.

Mark

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Elite Admin S
Posts: 260
Joined: Tue Nov 08, 2016 10:18 am

Re: new misuro b+ wont pair

Postby Elite Admin S » Thu Jul 13, 2017 11:13 am

Hi!

You don't have to do the pairing from the bluetooth menu of your device, otherwise you'll get a reject message. Simply run the app (my e-training or Zwift or whatever you're using) and do the configuration. The app will manage the connection by its own ;)

Let me know if your able to connect

miveli
Posts: 7
Joined: Thu Jul 13, 2017 10:57 am

Re: new misuro b+ wont pair

Postby miveli » Thu Jul 13, 2017 11:26 am

thanks for the update. This is what I thought was the problem. I did try to just do a simple training session in my e-training app and the devices still wont connect and I cant get any data from the device. I have another post open re invalid serial number and maybe the 2 issues are related.

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: new misuro b+ wont pair

Postby Elite Admin S » Thu Jul 13, 2017 11:41 am

It could be, as if the serial number is wrong, the trainer cannot be connected.
I've answered you in the other post

dcarlyle
Posts: 1
Joined: Wed Jul 19, 2017 9:28 pm

Re: new misuro b+ wont pair

Postby dcarlyle » Wed Jul 19, 2017 9:31 pm

Did you get a reply from this. I can only see the misuro b+ if I press the button inside. Otherwise my Garmin and android phone refuse to see it.

When they do...no data comes back. I checked the battery with a volt meter...3v and I can see the device...but...no data...my heart rate monitor is working, but not this...

Firmware 11

331117c

Attached to eline turbo murine.

Is mine faulty?

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Elite Admin S
Posts: 260
Joined: Tue Nov 08, 2016 10:18 am

Re: new misuro b+ wont pair

Postby Elite Admin S » Thu Jul 20, 2017 8:37 am

Hi

The misuro goes in stand-by mode after some minutes. You can wake it up by pressing the button or simply by pedaling on the trainer (when the sensor sense the magnet, the misuro wakes up).

If the misuro doesn't wake up when you pedal (and also doesn't send data when you wake it up with the button) it means that probably the sensor and the magnet are not well aligned. To check this, please let me know which trainer do you have and also send a photo where I can see how the Misuro is positioned on the trainer (so I can check if it is in the correct position and direction)

Regards


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