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Upload not posible

Posted: Sat Apr 22, 2017 11:59 am
by kellers
Hello Biker,

i try to load up my new Video from Tramin Südtirol, but after 650Mb from 1,85Gb the Upload faild....
Now the Upload will not start new, it will start by 650Mb but it gos 10Mb more and than it will be start again fraom 650Mb .....

How can i reset the Upload to start by 0.... ?

Regards

Marcus

Re: Upload not posible

Posted: Wed Apr 26, 2017 8:18 am
by Elite Admin S
Hi

First, check if your app is updated to the latest version.
If it is so and still the problem is there, please contact our customer care using the contact form in myRealVideo app.

Regards