Upload not posible

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kellers
Posts: 1
Joined: Sat Apr 22, 2017 11:52 am

Upload not posible

Postby kellers » Sat Apr 22, 2017 11:59 am

Hello Biker,

i try to load up my new Video from Tramin Südtirol, but after 650Mb from 1,85Gb the Upload faild....
Now the Upload will not start new, it will start by 650Mb but it gos 10Mb more and than it will be start again fraom 650Mb .....

How can i reset the Upload to start by 0.... ?

Regards

Marcus

User avatar
Elite Admin S
Posts: 326
Joined: Tue Nov 08, 2016 10:18 am

Re: Upload not posible

Postby Elite Admin S » Wed Apr 26, 2017 8:18 am

Hi

First, check if your app is updated to the latest version.
If it is so and still the problem is there, please contact our customer care using the contact form in myRealVideo app.

Regards


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