MyReal Video Download - Secure Channel Error 12157

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reesejacobs
Posts: 1
Joined: Mon Apr 15, 2019 3:45 pm

MyReal Video Download - Secure Channel Error 12157

Postby reesejacobs » Mon Apr 15, 2019 3:51 pm

I am trying to download several MyReal videos and the application download manager is failing with the following message:

Error code 12157, an error occurred in the secure channel support

I have downloaded many video files before without any issues. The video search/browse functions in the application work fine so connectivity to the MyReal Video server is not an issue.

Thanks in advance for any insight.

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Elite Admin S
Posts: 1574
Joined: Tue Nov 08, 2016 10:18 am

Re: MyReal Video Download - Secure Channel Error 12157

Postby Elite Admin S » Tue Apr 16, 2019 10:58 am

Please contact our customer care at real@elite-it.com

Regards

sebrios
Posts: 43
Joined: Sat Nov 18, 2017 2:03 pm

Re: MyReal Video Download - Secure Channel Error 12157

Postby sebrios » Wed Aug 14, 2019 3:33 pm

any luck?Did you solve this issue?
Im having the same problem, but customer service, told me to delete some files in a hidden folder, but I have no files there. :(
So im stuck.

Trying to download a video I did about 6 months ago, but had to change my computer :(


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