Elite myReal video problem with video not loading

Turn your outdoor training into My RealVideo!

Moderators: Elite Admin S, Elite Admin M

greg
Posts: 1
Joined: Mon Apr 16, 2018 6:17 pm

Elite myReal video problem with video not loading

Postby greg » Mon Apr 16, 2018 6:24 pm

Hi,

I have a Direto amd have tried to ride with the MyReal video on my laptop PC but whenever I try to play the video fails to load. The app works fine but it will not show video. Can you help please?

User avatar
Elite Admin S
Posts: 968
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite myReal video problem with video not loading

Postby Elite Admin S » Tue Apr 17, 2018 9:11 am

Hi Greg

It is necessary to investigate further.
Please contact the customer care in this way: open my e-training Desktop, select the support icon (upper right corner) and follow the instruction there, so we will receive all the details about your machine.

Regards


Return to “myRealVideo”

Who is online

Users browsing this forum: No registered users and 2 guests