Strava Upload fails

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n_hecht
Posts: 2
Joined: Sun Oct 08, 2017 6:10 pm

Strava Upload fails

Postby n_hecht » Tue May 22, 2018 10:50 am

Dear community,

I have the my e-training app on my iPhone and so far the upload to Strava worked fine. I could go into Hisotry, select the workout and upload it to Strava. No Problems. This morning the Upload did fail though. i tried several times, did put the Strava log-in data fresh in in the settings. Uninstalled and reinstalled the my e-training app. No luck so far. Does anyway have a suggestion what else I could try?

Many thanks

User avatar
Elite Admin S
Posts: 1180
Joined: Tue Nov 08, 2016 10:18 am

Re: Strava Upload fails

Postby Elite Admin S » Tue May 22, 2018 11:22 am

First of all, try restarting your phone.
If the problem doesn't disappear, please contact the customer care using the contact form in the app and adding a little explication of the problem.
In this way we'll receive some additional information on your device and installation and can make some tests.

Regards


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