Official Forum

Anyone else noticed a sudden reduction of miles or KMs in history in My E Training app. Mine went back about 40 miles over the course of three days rather than gaining 30 miles.

Sent in Support email but wanted to see if others have had that experience

Hi

In my experience, this is the first time we have a similar issue.
But indeed it would be interesting to understand if other users had the same problem.

Of course our technicians are working on your case to understand what happened