Elite Aleno

A virtual coach compatible with all Elite hometrainers

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tmackowski@gmail.com
Posts: 1
Joined: Thu Feb 08, 2018 2:55 pm

Elite Aleno

Postby tmackowski@gmail.com » Thu Feb 08, 2018 2:57 pm

Hi,

I just bought Elite Aleno trainer and can't pair it in the My e-training Mobile app.
It selected Aleno based on the QR code and then clicked configure.
It says 'start pedaling, update in progress' and never goes further ( I was pedaling couple of minutes on this screen).
Battery is in.

Any hints?

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Elite Admin S
Posts: 1048
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Aleno

Postby Elite Admin S » Fri Feb 16, 2018 11:33 am

Check if the battery is fully charged.
Also, check if the selected trainer is the right one (we had some units of this trainer with wrong QR code on it)

If still you're not able to connect, please contact the customer care using the contact form in the app

Regards


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