Hello,
I just bought a Qubo Smart B+ trainer which came with a free code for a 1 year subscription for the app. However, I just saw I was charged for a one year subscription. I entered the code on the account page when I started using the app.
Can you please help me out with this, also I want to make sure that I don’t get auto renewed - I am happy to try out the app to see if I like the service and if so I will continue to use it, but so far I can’t cancel the subscription in iTunes or in the MyETraining app.
Thanks
Chris
App subscription charge
Moderators: Elite Admin M, Elite Admin S
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: App subscription charge
Hi Chris
I've checked in our databases and I can see only the coupon activation.
Ask a refund directly to Apple Store / Play Store for the wrong purchase.
Renew is not active in our app.
Regards
I've checked in our databases and I can see only the coupon activation.
Ask a refund directly to Apple Store / Play Store for the wrong purchase.
Renew is not active in our app.
Regards
Who is online
Users browsing this forum: No registered users and 5 guests